Terms

Help Desk Redemption: Terms & Conditions

It is important to us, here at www.HelpDeskRedemption.com, that you have a clear and complete understanding of who we are, what we do, and what our responsibilities and commitments are to you as someone who is redeeming a Redemption Code. By completing a Reward Redemption on this website, you understand and agree to the following:

 

1. What We Do. You understand and agree that this website (www.HelpDeskRedemption.com) is simply an online reward redemptions administration website. By that we mean that www.HelpDeskRedemption.com did not give you the Redemption Code that you are redeeming. And www.HelpDeskRedemption.com is not the provider or administrator of the benefits for which you are now redeeming. That means we do not sell these products. We do not make these products. We do not make any claims about these products. We do not fulfill or mail these products. We do not handle customer service for these products. We do not charge or bill for these products. All www.HelpDeskRedemption.Com does is (1) collect your Redemption Code, (2) validate your Redemption Code, and then (3) send you benefit instructions and access information regarding the Redemption Code you’ve redeemed. The product provider or administrator of benefit for which you are now redeeming has their own terms and conditions, which will be disclosed to you when you access that program, or claim your product from them.


2. Liability Limitation. You understand that www.HelpDeskRedemption.com is not associated in any way with any business that may have given you your Redemption Code and you agree that, other than processing your Redemption Code and delivering your benefit instructions and access information, www.HelpDeskRedemption.com has no other obligation, responsibility, or liability to you whatsoever.


3. Third Party Responsibility. You understand that www.HelpDeskRedemption.com does not do any sales, and that www.HelpDeskRedemption.com (this company) never called you, never spoke to you, never sold you anything, never charged your credit card, and will never charge you anything. You understand that you cannot cancel anything you may have bought from some other organization by requesting cancellation here at www.HelpDeskRedemption.com and that, if you are interested in canceling a product or service, you understand that you must contact the company who sold that product or service to you, which is not www.HelpDeskRedemption.com.


4. Security. You are aware that www.HelpDeskRedemption.com records the computer IP address, registration, and redemption activity for every registration and attempted registration, and that (1) attempts to register the same code more that once, (2) attempts to register multiple codes, (3) giving your code to someone else to register, or (4) attempts to register a code not issued directly to you will result in termination of your redemption code, and may result in referral to our fraud department and possibly to the legal authorities.

5. Accurate Information. You must provide true and valid information to us in order to redeem your Redemption Code on www.HelpDeskRedemption.com. False, misleading, or duplicate information may result in termination/de-activation of your Redemption Code and inlegibility to redeem.

6. Online Program Only. You understand that www.HelpDeskRedemption.com is an online program and only provides for online redemption and online customer service. www.HelpDeskRedemption.com does not offer telephone-based customer service.

7. Complaints and Concerns. It is our goal to insure that your experience with the www.HelpDeskRedemption.com is successful and satisfying.  You have access to a variety of resources (terms, instructions, how to guides, welcome letter, frequently asked questions, etc.) to assist you.  Additionally, our online Member Support team is available to you at any time and will work with you to respectfully, professionally, and timely address your concerns.  You agree that, should you have any complaint, concern, issue, malfunction, question, or problem regarding www.HelpDeskRedemption.com, that you will first contact www.HelpDeskRedemption.com Member Support to resolve the issue. You agree that submitting a complaint regarding www.HelpDeskRedemption.com to a commercial entity, a regulatory entity, or a governmental entity may cause irreparable and/or permanent harm to www.HelpDeskRedemption.com. You agree and acknowledge that submitting a complaint regarding www.HelpDeskRedemption.com to a commercial entity, a regulatory entity, or a governmental entity which (a) is false, (b) is misleading, or (c) was made without giving www.HelpDeskRedemption.com an opportunity to address any issue (1) does cause harm to www.HelpDeskRedemption.com, (3) that the harm caused may be incurable, and (3) that the harm caused may entitle www.HelpDeskRedemption.com to seek damages against you. You understand and acknowledge that www.HelpDeskRedemption.com will defend itself and assert its damages to the maximum extent permissible by the law.

8. Disclaimer. UNDER NO CIRCUMSTANCES SHALL THE COMPANY, ADVERTISERS, AGENTS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR COINCIDENTAL DAMAGES THAT RESULT FROM, OR ARISE OUT OF THE USE OF THE ABILITY OR INABILITY TO USE THIS VOUCHER OR OFFER RELATED TO THIS VOUCHER OR INABILITY TO USE PRODUCT RELATED TO THIS VOUCHER OR ANY SERVICES OR PRODUCTS RECEIVED THROUGH OUR COMPANY. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE OR STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF THE COMPANY, ADVERTISERS AND/OR ITS LICENSORS, HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR COINCIDENTAL DAMAGES, THE COMPANY, ADVERTISERS OR ITS RESPECTIVE LICENSOR LIABILITY IN SUCH JURISDICTION SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW OR BY YOUR JURISDICTION.

9. No Warranty. This Site is provided on an “as is” and “as available” basis with no warranties whatsoever. www.HelpDeskRedemption.com MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO USE OF THIS SITE OR ANY OF THE BENEFITS, PRODUCTS OR SERVICES OR RELATED INFORMATION PROVIDED TO YOU FROM www.HelpDeskRedemption.com OR FROM OUR PARTICIPATING VENDORS. www.HelpDeskRedemption.com DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE BENEFITS, PRODUCTS, SERVICES AND MATERIALS FROM THIS SITE OR THE PARTICIPATING VENDORS IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. FURTHER, PLEASE NOTE THAT NO ADVICE OR INFORMATION, OBTAINED BY YOU FROM THIS SITE OR OUR PARTICIPATING VENDORS SHALL CREATE ANY WARRANTY NOT EXPRESSLY PROVIDED FOR IN THIS AGREEMENT.

10. Limitation on Liability. UNDER NO CIRCUMSTANCES SHALL OUR LIABILITY TO YOU EXCEED YOUR CURRENT OUTSTANDING MONTHLY REDEMPTION VOUCHER AMOUNT, AND UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL WE BE LIABLE TO YOU OR A THIRD PARTY FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, THIRD PARTY OR CONSEQUENTIAL, EVEN IF www.HelpDeskRedemption.com WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE www.HelpDeskRedemption.com PARTIES DISCLAIM ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE SITE. THE www.HelpDeskRedemption.com PARTIES DO NOT WARRANT THAT THE SITE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SITE WILL BE UNINTERRUPTED AND ERROR FREE. YOU UNDERSTAND AND AGREE THAT YOU USE THE SITE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE USE OF THE SITE.

11. Third Party Links. The Site may contain links to other web sites. www.HelpDeskRedemption.com does not control such other web sites and is not responsible or liable for the availability thereof or the products, services or other materials contained on such web sites. www.HelpDeskRedemption.com shall not be responsible or liable, directly or indirectly, for any damage or loss incurred or suffered by any user in connection therewith. Your access and use of linked web sites, including the products, services and materials therein, is solely at your own risk.

12. Intellectual Property. You hereby agree and acknowledge that www.HelpDeskRedemption.com owns all right, title and interest in and to this Site, including, without limitation, all Intellectual Property Rights. "Intellectual Property Rights" means any and all rights under patent law, copyright law, trade secret law, trademark law, and any and all other proprietary rights. You acknowledge that all marks that appear throughout the Site belong to www.HelpDeskRedemption.com or the respective owners of such marks, and are protected by applicable trademark and copyright laws. Any use of any of the marks appearing throughout the Site without the express written consent of www.HelpDeskRedemption.com or the owner of the mark, as appropriate, is prohibited.

13. Governing Law. Governing law for these Terms shall be the law of the State of Delaware. The courts of the State of Connecticut, Fairfield County, shall have exclusive venue and jurisdiction over any claims brought under these Terms.

14. Modification of Terms. IMPORTANT: www.HelpDeskRedemption.com reserves the right, in its sole discretion, to update or modify these Terms at any time, without individual notice to you, and advises you that regular edits are made to improve the performance of the program for members. Your continued use of this website following the posting of any changes to these Terms, and/or your continued transmission or receipts and vouchers to www.HelpDeskRedemption.com following modification of these Terms constitutes acceptance of those changes.

15. Indemnification. You agree to defend, indemnify and hold harmless the company, its advertisers, licensors, subsidiaries and other affiliated companies, their employers, employees contractors, agents and directors from all liability, claims and expenses, including any attorney fees that may arise from the use of this voucher or related products. The company reserves the right at its own expense to assume the exclusive defense and control of any matter, otherwise subject to indemnification by you, in which event you shall cooperate with the company in asserting any available defenses.

16. Entire Agreement & Severability. You agree that these terms constitute the entire agreement and understanding between you and www.HelpDeskRedemption.com and that, should any of these terms be stricken or voided by any court, those terms shall be severable and the remaining terms shall remain in effect.